Scenario

Next available delivery date is Monday

Rebuttal

"The shops in the recipient’s area are now fully booked for this week. I recommend you to place your order now for Monday (or next available date stated in the EZOR). Though it may be a bit late for Mother’s Day but I’m sure your recipient will understand the situation and appreciate that you still have remembered her on the special day. You can personalize your card message to let her know. "

Scenario

Customer prefer to place the order to a local florist

Rebuttal

"Placing an order directly to a local florist can be an option, but since our system shows that the affiliated shops are no longer accepting orders hence, zip is closed for deliveries, chances are, you’ll still unable to place this order for (tomorrow’s delivery or specific del date). How about we schedule another delivery date which is on (next available delivery date). "